SNAC AI LLC ("SNAC AI," "we," "us," or "our") operates web platforms, mobile applications, and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our products and services, including but not limited to Watari, Peace of Mind Browser, Muichiro, and our websites.
By using our products, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
- Account information: When you create an account, we collect your name, email address, and authentication credentials (such as Apple ID or Google account tokens).
- Profile and preference data: Information you provide during onboarding, such as quiz responses and product preferences.
- Payment information: Subscription and billing data is processed by Apple (App Store), Google (Google Play), or Stripe. We do not directly store your credit card numbers.
- Communications: If you contact us via email, we retain the content of your messages and our responses.
Information Collected Automatically
- Device information: Device type, operating system version, unique device identifiers, and app version.
- Usage data: Features used, pages visited within our apps, session duration, and crash reports.
- Log data: IP address, browser type, access times, and referring URLs when you visit our websites.
Information We Do Not Collect
- Browsing history: Our mobile browser products perform content filtering entirely on-device. We do not collect, transmit, or store your browsing history, the URLs you visit, or the content of web pages you view.
- Image content: Image classification for content filtering runs on-device using local machine learning models. Images are never sent to our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Create and manage your account
- Process transactions and manage subscriptions
- Communicate with you about product updates, support, and service-related announcements
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: We use third-party services to operate our products, including Supabase (database and authentication), Apple and Google (payment processing and app distribution), and Vercel (web hosting). These providers access your data only to perform services on our behalf and are obligated to protect it.
- Legal requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or safety, or investigate potential violations of our terms of service.
- Business transfers: If SNAC AI LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (TLS/HTTPS), encryption of sensitive data at rest, and access controls on our systems.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at admin@snacai.net. We will respond to your request within 30 days.
7. Children's Privacy
Some of our products may be used by individuals under the age of 18 with parental or guardian consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us at admin@snacai.net and we will promptly delete it.
8. Third-Party Links
Our products may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our products after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
SNAC AI LLC
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110
United States
admin@snacai.net